Thank you Kia- Courtney did a wonderful job in explaining the features in the car. She was very thorough, She answered all my questions. She also offered for my husband to come back if we needed anything and said she would call us the following day. She explained the service dept and parts dept times and service. Her friendly and caring attitude was a joy and is a great asset to Kia. I look forward to being a new family member to the Kia Family. Thank You Courtney you were great! You are very knowledgeable about the optima and wonderful for all of your time and help.