Sam/Max provided excellent service. He honestly provided the best service I have ever received from a representative and from any car dealership. He was extremely polite and truly made it feel comfortable with our purchase. He took the time to understand my needs and met those needs end to end. His patience allowed me to go through multiple vehicles at a pace that was certainly very easy to deal with. Max knowledge was extremely impressive. He knew every in and out of the vehicles that kia offers. Simply put, Sam/Max was a joy to deal with!