I gotta say that I was feeling a little discouraged when I pulled in to your Kia dealership lot, being that I was coming to what I thought was “the impossible to get nice reliable car!!! As I spoke to Kristian he reassured me that he would try to do all he could to help me get into another car that I would be satisfied with. Now I am leaving with a newer nicer and reliable car. I am also leaving with a big smile on my face! I just wanted to thank Kristian and all of the folks ho participated in helping me get into what I thought was the impossible. Thanks gang!